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Key Request

KEYs - customized guest room key cards


Plasticard Locktech International (PLI)

605 Sweeten Creek International Park

Asheville, NC 28803

Ph:       (800) 752-1017 or (828) 210-4754

Fax:     (828) 210-4755


The hotel electronic lock system uses 2” x 3 3/8” key cards from PLI. Group contacts are welcome to work directly with PLI to generate custom key cards.


Production of key cards will be the responsibility of the sponsoring company, all specifications must be adhered to.

Proofs must be provided to the hotel for review prior to going to production.

$5.00 per room on peak night, fee paid in advance of distribution of keys at the front desk

KEYs - Function Rooms

Group contacts may request to have the locks on function rooms changed with new keys cut. Current charges can be confirmed through Event Services. Coral Ballroom and Honolulu Suite do not have locks and can only be secured with chains and locks through the Safety & Security Department. Group contacts are welcome to provide a lock that interlocks with the hotel lock to allow for immediate access to the room, thus avoiding having to go through Safety & Security.

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Hilton Hawaiian Village Waikiki Beach Resort | 2005 Kalia Road, Honolulu, Hawaii 96815 | 808 949 4321