Hilton Hawaiian Village Waikiki Beach Resort Cendyn ePlanner

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Telecommunications
 

TELEPHONES/TELECOMMUNICATIONS


The hotel can assist by providing the following services. Current charges appear on the separate Telecommunications Order Form. Request must be received at least 10 business days in advance.

 

House Phone

·         Available in function rooms and conference center areas only.

·         One house phone is located on the wall of each function room and is available at no charge. Charges apply for additional house phones.

·         Used for in-house, local and toll free calls.

 

DID

·         Available in function rooms and conference center areas only.

·         Deposit of $100.00 per line required for long distance access.

·         Used for in-house, local, toll free, long distance and international calls.

 

DID-X

·         Same as the above for DID lines except the line is located in non-wire management system areas such as guest rooms.

 

B1

·         Available in function rooms and conference center areas only.

·         Dedicated number with unrestricted inbound and outbound calls not connected to the hotel switchboard.

·         Private business line for computers, fax machines, etc.

·         Delayed billing for long distance charges (usually billed within 60 days)

 

B1-X

·         Same as the above for B1 lines except the line is located in non-wire management system areas such as guest rooms.

 

Enhancements (Additional Charge)

·         Multi-line Digital Telephone Instrument (MLDT) is used in conjunction with house or DID lines and allows for multiple telephone lines to appear on a single telephone. The charge includes voicemail.

·         Voicemail (VM) is used in conjunction with DID lines only and allows incoming calls to be recorded when lines are not in use or not answered within five rings.

·         Rotary (RTRY) allows call to rotate to another line when line is busy and/or there is no answer. Requires at least two lines.

·         Convention/Group Information Line (INFO) allows attendees to dial in during the program to listen to updated information on a pre-recorded message. One time charge for connection.

·         Voicemail Broadcast (VMBR) allows for the convenience of sending a voice message with a personal touch to designated guests. Message recipients must be a hotel guest and have check-in status. Allow for up to two hours processing time. The message may be recorded by the group contact.

·         Speaker Phone (SPKR) allows for hand-free speaking and to be used with single analog lines only in conference rooms.

·         Conference Speaker Phone is a polycom speaker phone used for high quality conference calls.


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Hilton Hawaiian Village Waikiki Beach Resort | 2005 Kalia Road, Honolulu, Hawaii 96815 | 808 949 4321